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Calendar of EventsTHE VALUE OF SPECIAL LIBRARIES
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| Time | Topic | Speaker |
| 7:30 | Registration and Coffee | |
| 8:30 | Welcome and Opening Remarks | Cabot Yu (CASLIS Ottawa) Barbara Clubb (Ottawa Public Library) |
| 8:40 | Keynote Address: Evidence-Based Librarianship and Special Libraries | Margaret Haines (Carleton University) |
| 9:30 | Networking Coffee Break | |
| 10:00 | Communicating What Makes Us “Special”: Increasing Our Influence with Current & Potential Clients | Erika Steffer (Russell Reynolds Associates) Robyn Stockand (National Bank Financial) |
| 12:00 | Lunch | |
| 13:30 | Top 10 Reasons Libraries Fail | Jane Dysart (Dysart and Jones) |
| 14:45 | Networking Coffee Break | |
| 15:15 | Top 10 Reasons Libraries Fail (cont’d) | Jane Dysart (Dysart and Jones) |
| 17:30 | Reception Join your colleagues and friends for an evening reception at Ottawa's French-styled eatery, the Metropolitain Brasserie. The brasserie's Parisian-inspired décor is the perfect backdrop, with its red velvet draperies, for this party reception of delectable hot and cold hors-d'oeuvres. Tickets include hot and cold hors-d'oeuvres. Cash bar service will also be available. Ticket price: $15 |
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| Time | Topic | Speaker |
| 8:30 | Registration and Coffee | |
| 9:00 | Meaningful Measures: Defining and Pursuing Performance Measures That Matter | Rebecca Jones (Dysart and Jones) |
| 10:15 | Networking Coffee Break | |
| 10:45 | Meaningful Measures: Defining and Pursuing Performance Measures That Matter | Rebecca Jones (Dysart and Jones) |
| 12:00 | Lunch | |
| 13:30 | Measure for Measure – an Internet Comedy of [T]errors: Web Performance Measurement | Kelly Kubrick (Online Authority) |
| 15:00 | Networking Coffee Break | |
| 15:15 | Roundtable: What can CASLIS do to help create performance measures that matter | Facilitator: Robyn Stockand (National Bank Financial) |
| 16:00 | Wrap-up | |
| 16:30 | Seminar Ends | |
Evidence-Based Librarianship and Special Libraries (Margaret Haines)
Communicating What Makes Us “Special”: Increasing Our Influence with Current & Potential
Clients (Erika Steffer / Robyn Stockand)
Successful relationship building and service positioning requires identifying
our value proposition and communicating it persuasively to clients. Join
us as we focus on developing the interpersonal and influence skills special
librarians need to build and leverage professional relationships, maximize
our impact and increase our effectiveness and visibility.
Top 10 Reasons Libraries Fail
(Jane Dysart)
Ever been asked to justify your existence? Is your case there? Is your
support waning? Or do you even know that it might be waning? Do you know
who your key stakeholders are, today? It's better to know the top 10 reasons
why libraries fail so that you can take action & choose your own destiny
before someone else does. Learn some survival strategies based on real
world experiences.
Meaningful Measures: Defining
and Pursuing Performance Measures That Matter
(Rebecca Jones)
Libraries must identify and measure behaviours that are important to their
stakeholders. These measures must demonstrate that the library is making
a difference. This session focuses on defining, analyzing and communicating
performance measures, and provides a framework for implementing a performance
measurement system that is meaningful to your situation.
Measure for Measure – an Internet Comedy of [T]errors:
Web Performance Measurement (Kelly Kubrick)
What do organizations need to do to develop practical and standard frameworks
against which they can measure website objectives and in turn, enable
them to report consistently on progress and success to management?
Jane Dysart (Dysart and Jones)
Prior to founding D&J, Jane Dysart spent seventeen years as Manager,
Information Resources for Royal Bank of Canada, where she was responsible
for developing and managing its state-of-the-art information resources
department. Jane is a frequently requested speaker for information professionals
on topics of vision, leadership, managing change and information technology.
Margaret Haines (Carleton University)
Since May 2006, Margaret Haines has served as University Librarian at
Carleton University. Prior to this position, she served as Regional Director
of Research and Knowledge Management at the British Department of Health
as well as past-President of the Chartered Institute of Library and Information
Professionals.
Rebecca Jones (Dysart and Jones)
Rebecca Jones is a partner in “Dysart & Jones Associates”,
a firm specializing in library consulting and strategic planning. She
is also Chair of the Advisory Board, Professional Learning Centre, Faculty
of Information Studies, University of Toronto.
Kelly Kubrick (Online Authority)
Kelly Kubrick is an Internet marketing consultant, trainer and speaker
who helps organizations succeed online. As the former Director of E-Commerce
Development with Time Warner’s publishing division in New York,
she oversaw the planning, development and launch of more than 60 websites
for such brands as In Style, Fortune, PEOPLE, Sports Illustrated and TIME.
Robyn Stockand (National Bank Financial)
Robyn Stockand refers to librarianship as a vocational calling. Her role
as Coordinator of the National Bank Financial Corporate Library provides
ample opportunities to pursue her passion for research, sharing knowledge
and contributing to the organization’s success. Robyn has been involved
in a number of CLA activities, most recently taking on the role of Vice-President/President
Elect of CASLIS.
CASLIS Ottawa gratefully acknowledges and appreciates the support of the following organizations:
Last updated: January 15, 2010 | ||||||||||
