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Business Analysis and
Information Management
When: Thursday, May 11 - Friday, May 12 - 9 am to 4 pm
Where: 269 Laurier Ave W. (Canadian Bldg), 8th Floor, Classroom 3
Cost: $495
Offered in partnership with the Professional Learning Centre
of the Faculty of Information Studies, University of Toronto.
This course provides an overview of the business analysis function within information management initiatives. Using
the information management lifecycle as the organizational framework for the course students learn what business analysts
do and why they are important. The course provides a focus the role of the business analyst in identifying information
management challenges within an organization, as well as their role in implementing the solution. Participants also
learn about the business analyst function in conducting information management studies.
In this two-day intensive course, participants gain a working vocabulary for communicating effectively on information
management projects. Those new to business analysis and information management will leave this course with the framework
necessary to build more in-depth skills. At the end of the course, students leave with a grounding in:
- The role of the business analyst throughout the phases of different types information management projects
- The basic elements of an information management study
- The role of the business analyst in software implementations, such as an electronic document management system
(EDMS)
- The importance of key information management deliverables, such as taxonomies, policies and procedures, and education
programs
- Different requirements-gathering techniques and when to use them
- How to work with business analysts who are external consultants
Who Should Attend:
- Business Analysts new to Information Management
- Project Managers and team members on an internal Information Management initiative for their organization
- Business Managers and subject matter experts involved in Information Management initiatives who are working with
external consultants
Instructor: Janet de Guzman
Janet is a senior information management consultant in CGI’s Information Management Practice. Janet works with
her clients to develop Information Management frameworks, strategies, policies, and education programs. She has extensive
experience in business analysis for Information Management initiatives such as electronic document management system
(EDMS) implementations. She has led and participated in several end-to-end EDMS projects where she gathered business
requirements, developed business rules, and conducted the post-project evaluation. She has a proven ability to work
closely with client users, management and steering committees, develop a solid understanding of the current and desired
future state of their business practices, and translate them into information management solutions.
Janet is also a dynamic trainer, facilitator, and instructional designer and has applied her extensive skills and
experience to design and deliver training programs and the associated course materials
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